Susan Smith, Corporate Director of Human Resources has 25 years of management experience with 18 years of human resource leadership in union and nonunion environments. She earned her Bachelor’s degree at Bowling Green State University and is a member of SHRM. Her background includes the Ritz-Carlton, Hilton, Hyatt, and Starwood Hotels. She offers a depth of knowledge with Employment Law, ADA, EEO, talent acquisition, training, employee relations, and management development for successful implementation into any business culture. She is dedicated to a service culture which fosters superior performance and engaged employees.